Terms of service

EvoRayn Terms of Service

About these Terms These Terms of Service ("Terms") are a legally binding agreement between you and NOVAROS TECHNOLOGIES (PTY) LTD ("Novaros", "EvoRayn", "we", "us" or "our") governing your access to and use of the EvoRayn website, mobile applications, software, APIs, artificial-intelligence features, practice-trading functionality, broker connectivity, market information, analytical tools, automated strategies and related services (collectively, the "Services"). By creating an account, clicking an acceptance button, connecting an external account, purchasing a subscription, enabling an automated feature or otherwise using the Services, you acknowledge that you have read and agree to these Terms. If you do not agree, do not use the Services. Our Privacy Policy, Risk Disclosure, Electronic Communications Consent, AI & Market Information Disclaimer and any feature-specific terms presented to you form part of your agreement with us.
Who operates EvoRayn EvoRayn is operated by: NOVAROS TECHNOLOGIES (PTY) LTD Registration number: 2026/386456/07 8 Meerlust Street Pinelands Cape Town Western Cape 7405 South Africa EvoRayn is a technology platform. Unless expressly stated otherwise for a particular jurisdiction or service, Novaros does not itself hold user trading funds or securities and does not operate as the user's brokerage account, exchange or clearing house. Connected brokerage, trading and financial accounts are provided by independent third parties.
Important regulatory notice Financial-services regulation differs significantly between countries. Certain EvoRayn functionality—including personalised financial analysis, recommendations, strategy generation, portfolio-specific guidance, order transmission and automated execution—may constitute a regulated financial service, advisory activity, intermediary activity, portfolio-management activity, commodity-trading advisory activity or similar regulated activity in some jurisdictions. Accordingly: a feature may be unavailable or restricted in your jurisdiction; we may require a regulated third-party provider to provide or facilitate a feature; we may require additional eligibility, disclosures, consent or verification before enabling a feature; we may disable real-money execution while allowing research or simulated trading; we may geo-restrict jurisdictions where legal requirements have not been satisfied; and the availability of a feature in another country does not mean that feature is legally available to you. Nothing in these Terms represents that Novaros holds a financial-services licence in a jurisdiction unless EvoRayn expressly identifies the applicable licence, regulator and authorised entity. You must not use a feature where doing so would violate applicable law.
Eligibility You may use EvoRayn only if:

you are at least 18 years old;
you have legal capacity to enter into this agreement;
you are not prohibited from receiving the Services under applicable law;
your use does not violate sanctions, financial-services restrictions, export controls or other applicable laws;
all information you provide is accurate and current; and
where required, you satisfy the eligibility requirements of the relevant connected broker or provider. We may impose additional age, residency, experience, suitability or account requirements for particular functionality.

Geographic availability EvoRayn is intended ultimately for users in multiple jurisdictions, but not every feature is necessarily available globally. We may restrict or discontinue the Services or individual features by country, territory, state or province. In particular, access by users in the United States, United Kingdom, European Economic Area or other highly regulated markets does not by itself mean that all real-money recommendation or automated-trading features have been approved for use there. Where a regulated feature cannot lawfully be offered, EvoRayn may limit the user to educational, research, market-information or simulated functionality.
What EvoRayn provides Depending on your account, region and subscription, EvoRayn may provide functionality including:

market-data displays;
instrument discovery;
watchlists;
charts and technical indicators;
financial news;
fundamental, technical or sentiment analysis;
AI-generated research;
trading confidence scores;
market summaries;
personalised analytical outputs;
portfolio analysis;
trade ideas;
buy, sell, hold or avoid assessments;
suggested entry zones;
stop-loss levels;
take-profit levels;
position-size suggestions;
risk/reward calculations;
trading strategies;
strategy monitoring;
alerts;
practice or paper trading;
connection to third-party brokerage accounts;
retrieval of account balances, positions, transactions and order information;
order preparation;
order transmission;
automated or algorithmic trading where enabled;
subscription-based premium functionality; and
related tools. Features may change over time.

EvoRayn is not your broker or custodian Unless explicitly stated otherwise:

EvoRayn does not take custody of your money;
EvoRayn does not hold your securities, cryptocurrency or other investment assets;
EvoRayn does not maintain your brokerage account;
your broker or other financial institution executes and settles transactions;
your broker's own terms, risk disclosures, fees, execution policies and regulatory protections continue to apply. The broker, exchange, market, custodian, payment provider and other third parties are independent from Novaros unless expressly stated otherwise.

AI-generated information EvoRayn uses software models, algorithms and, where appropriate, artificial intelligence to analyse information and generate outputs. AI-generated outputs may be incorrect, incomplete, delayed, internally inconsistent or based on inaccurate assumptions. AI can:

misunderstand market context;
incorrectly interpret news;
produce calculations that are wrong;
fail to identify relevant information;
rely on incomplete market data;
overstate or understate risk;
fail during unusual market conditions;
generate plausible but incorrect explanations;
behave differently from historical testing. You must not assume that an output is correct merely because it is expressed confidently or precisely.

Confidence scores EvoRayn may display a confidence score or similar indicator. Unless the interface expressly states that a score has been statistically calibrated as a probability using an identified methodology: a confidence score is not a probability that a trade will be profitable. For example, a score of 90% must not be interpreted as meaning:

there is a 90% chance that the trade will succeed;
90% of comparable trades will be profitable;
your capital is 90% protected; or
EvoRayn guarantees a particular level of accuracy. A confidence score may combine numerous analytical signals, model outputs and risk factors. It is intended to communicate relative model conviction, not certainty. Past confidence scores do not guarantee future accuracy.

Personalised analysis EvoRayn may use information such as:

investment goals;
risk tolerance;
age;
employment information;
investment or trading experience;
trading preferences;
connected-account information;
current positions;
account balances;
transaction history;
historical trading behaviour; and
strategy settings to tailor outputs. A personalised output remains subject to all limitations disclosed in these Terms and the Risk Disclosure. Where law requires regulated authorisation before personalised recommendations may be provided, EvoRayn may disable, modify or route the relevant functionality through an appropriately authorised provider.

Automated trading Where available, EvoRayn may allow you to create, configure or activate rules or strategies that can submit orders without requiring you to manually approve every transaction. Automated trading is inherently high risk. By enabling an automated strategy, you acknowledge that:

trades may occur while you are not actively using the application;
markets may move faster than the software can react;
multiple trades may execute rapidly;
algorithms can behave unexpectedly;
market data can be stale or incorrect;
connection failures can cause orders to be delayed, duplicated, omitted or left open;
stop-loss orders may not execute at the expected price;
broker APIs can fail;
trading may continue until your strategy is disabled or broker controls intervene;
a programming error, configuration error or model error may cause substantial loss. Where EvoRayn presents a final confirmation before automation is activated, your confirmation authorises the system to submit orders in accordance with the selected strategy until that authorisation is revoked or the strategy otherwise terminates. You are responsible for monitoring automated strategies and connected accounts. You must maintain broker-side safeguards appropriate for your circumstances.

No guaranteed returns Novaros does not guarantee:

profits;
returns;
minimum performance;
successful trades;
accuracy of predictions;
accuracy of market data;
execution at displayed prices;
uninterrupted access;
avoidance of losses;
performance consistent with backtests. Any person claiming that EvoRayn guarantees investment returns is not making an authorised representation on behalf of Novaros unless confirmed by Novaros in writing.

Practice Account and paper trading EvoRayn may provide a Practice Account using simulated funds. Practice Account funds:

are fictional;
are not deposits;
cannot be withdrawn;
have no cash value;
are not loans;
are not owned by you as property;
cannot be transferred to a real broker account. Paper-trading performance can differ substantially from real-money performance because simulations may not fully reproduce:
liquidity;
slippage;
latency;
order-book depth;
broker execution;
commissions;
spreads;
market impact;
rejected orders;
partial fills; or
emotional decision-making. Strong practice results do not imply comparable real-world performance.

Broker connections EvoRayn may connect to brokers through:

OAuth;
API keys;
broker APIs;
MetaTrader-compatible connectivity;
cTrader-compatible connectivity;
authorised account tokens;
other secure integration mechanisms. By connecting an account, you authorise EvoRayn to access the information and functionality that you approve through that connection. Permissions may include reading:
account information;
balances;
positions;
orders;
transaction history;
trade history; and
instrument information. Where execution is enabled, permissions may include submitting, amending or cancelling orders.

Broker credentials You must keep brokerage and EvoRayn credentials secure. Where technically possible, EvoRayn will prefer token-based or delegated authentication rather than storing a broker password. If an integration requires sensitive authentication information, we will handle it according to our security architecture and Privacy Policy. You must immediately revoke compromised credentials and contact your broker where unauthorised activity is suspected.
Third-party brokers and services We do not control independent providers. We are not responsible for:

broker insolvency;
account freezes;
withdrawal restrictions;
broker spread or pricing;
broker execution quality;
exchange outages;
broker API downtime;
delayed broker information;
third-party KYC decisions;
rejected orders;
payment-provider decisions;
third-party service termination; or
losses attributable solely to the independent provider. Nothing prevents you from pursuing rights you may have directly against such provider.

KYC and identity verification Brokerage KYC, anti-money-laundering checks and financial-account verification are generally conducted by the applicable broker or financial institution. EvoRayn does not ordinarily collect identity documents, selfies, proof of address or tax identification documents for broker KYC unless clearly disclosed for a particular feature. A connected provider may nevertheless require such information directly from you.
Market information Market information may originate from:

exchanges;
brokers;
market-data vendors;
news providers;
public sources;
proprietary calculations;
third-party APIs. Information may be real time, delayed or derived. Displayed prices are not necessarily executable prices. Unless explicitly stated otherwise, EvoRayn does not guarantee the accuracy, completeness or timeliness of market information.

Your trading decisions You remain responsible for deciding whether a transaction is appropriate for you unless applicable law expressly provides otherwise. Before using real money, consider:

your financial circumstances;
experience;
investment objectives;
risk tolerance;
time horizon;
ability to lose capital;
tax position; and
professional advice where appropriate. Never trade money you cannot afford to lose.

User accounts You must provide accurate registration information. You are responsible for:

maintaining secure credentials;
securing your device;
preventing unauthorised account access;
reviewing connected accounts;
promptly notifying us of suspected compromise. You must not share your account in a way that bypasses subscription or security controls.

Authentication EvoRayn may support authentication methods including:

email and password;
one-time codes;
Google Sign-In;
other identity providers. Using a third-party identity provider also subjects you to that provider's applicable terms and privacy practices.

Subscriptions EvoRayn may offer:

a free tier;
EvoRayn Pro monthly;
EvoRayn Pro annual;
promotional or trial subscriptions. Features and pricing will be displayed before purchase.

Free trials Where a 14-day trial or another trial period is offered:

eligibility may be limited;
one trial may be permitted per user or payment account;
trial terms will be shown before activation;
the subscription may convert to a paid subscription unless cancelled before the stated deadline where permitted by the applicable store and law. The purchase screen controls where it differs from general promotional descriptions.

Google Play purchases Android purchases may be processed by Google Play. Google—not Novaros—may process the payment instrument and payment transaction. Billing, cancellation and refund processes may therefore also be subject to Google Play's rules. Where required, subscriptions can be managed through the user's Google Play account.
Other payment providers EvoRayn may later support payments through providers such as Stripe or other payment processors. Before a payment method is introduced, the applicable checkout flow will identify relevant payment terms.
Renewals and cancellations Recurring subscriptions renew according to the terms presented at purchase unless cancelled. Cancelling stops future renewal but does not normally retroactively cancel the current paid period. You retain access until the end of the paid term unless:

a refund is issued;
the account is suspended for misconduct;
required by law; or
the relevant app-store rules provide otherwise.

Refunds Refund rights depend on:

applicable consumer law;
the platform through which you purchased;
the circumstances of the transaction. Nothing in these Terms removes refund or cancellation rights that cannot lawfully be excluded.

Electronic communications By using EvoRayn, you agree that transactional, security, legal and service-related communications may be provided electronically as described in the Electronic Communications Consent. Marketing communications require separate permission where required by law. Declining marketing does not prevent essential account communications.
Acceptable use You must not:

use EvoRayn unlawfully;
bypass geographic restrictions;
impersonate another person;
compromise another user's account;
introduce malicious software;
scrape the Services in violation of technical restrictions;
reverse engineer protected portions except where law permits;
disrupt infrastructure;
abuse APIs;
use EvoRayn to manipulate financial markets;
engage in spoofing, wash trading or other prohibited market conduct;
conceal unlawful activity;
use another person's broker credentials without authority;
misrepresent EvoRayn outputs as guaranteed;
resell Services without written permission.

Intellectual property EvoRayn and its original:

software;
interface designs;
databases;
models;
branding;
logos;
analytics;
written content;
reports;
graphics;
proprietary methodologies are owned by or licensed to Novaros and protected by applicable intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable licence to use the Services personally or for your authorised business use.

Your content You retain ownership of information that you lawfully provide. You grant Novaros the limited rights necessary to:

host it;
process it;
analyse it;
transmit it to processors;
generate requested outputs;
provide and secure the Services. This licence ends when the data is deleted except to the extent temporary backups or legal retention obligations apply.

No training on your personal trading data by Novaros Novaros does not use your private broker account information, private trading history, private prompts or private portfolio information to train a general-purpose EvoRayn model unless you separately and expressly opt in to such use. Aggregate or de-identified statistics may be used to improve reliability, performance and safety where they cannot reasonably identify you.
Service availability We aim to provide a reliable service but cannot guarantee uninterrupted operation. Maintenance, outages, cybersecurity events, provider failure, market-data disruption or circumstances outside our control can affect availability. Trading systems should never be treated as infallible.
Changes to features We may add, remove or modify features. Material reductions to a paid service will be handled consistently with applicable consumer law and app-store obligations.
Suspension We may suspend access where reasonably necessary to:

protect users;
protect security;
investigate fraud;
comply with law;
respond to a regulator;
address abusive activity;
protect system integrity;
investigate a breach of these Terms. Where appropriate, we will provide notice.

Account deletion You may request account deletion through available in-app controls or by contacting support. Deletion will remove your active EvoRayn account and associated user data subject to:

temporary backup retention;
security records;
financial transaction records;
tax/accounting obligations;
legal disputes;
mandatory legal retention. Deleting EvoRayn does not delete independent broker accounts.

Disclaimers To the maximum extent permitted by applicable law, the Services are provided on an "as available" basis. We do not warrant that:

every prediction is accurate;
every trade idea is suitable;
software will always be error free;
an AI model will always behave consistently;
market data will always be current;
connected brokers will always respond;
automation will always execute as intended. These disclaimers do not exclude warranties or statutory rights that applicable law prohibits us from excluding.

Limitation of liability To the maximum extent permitted by applicable law, Novaros will not be liable for indirect, incidental, special or consequential loss arising from:

trading losses;
missed trading opportunities;
market movements;
independent broker conduct;
third-party outages;
inaccurate external market data;
use of AI-generated information contrary to disclosed limitations;
user configuration errors;
unauthorised access resulting from the user's failure to secure credentials. Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability where exclusion would violate applicable consumer-protection law. Any limitation or exclusion of liability must be interpreted consistently with mandatory law.

Consumer-law protections If you are a consumer entitled to protections that cannot legally be waived, these Terms do not remove those protections. Where South African consumer law applies, provisions concerning risk, liability, indemnities and limitations must be interpreted subject to the Consumer Protection Act and other applicable legislation.
Indemnity To the extent permitted by law, you agree to indemnify Novaros against third-party claims resulting from your:

unlawful use of EvoRayn;
unauthorised use of another person's account;
market manipulation;
breach of third-party broker terms;
infringement of intellectual-property rights;
material breach of these Terms. This does not require you to indemnify Novaros for liability that applicable law prohibits us from transferring to you.

Governing law Except where mandatory local consumer law requires otherwise, these Terms are governed by the laws of the Republic of South Africa.
Courts and disputes Subject to any mandatory statutory complaint or dispute mechanism available to you, disputes between you and Novaros may be brought before a court with competent jurisdiction in the Western Cape, South Africa. Nothing prevents a consumer from using another jurisdiction or forum where mandatory law grants that right.
Regulatory complaints If a dispute concerns an independently regulated broker or financial provider, you may also have complaint rights against that provider or before its regulator or ombud. EvoRayn support can help identify the appropriate party but cannot decide complaints on behalf of independent institutions.
Changes to these Terms We may update these Terms. For material changes we will provide reasonable notice through EvoRayn, email or another appropriate method. Where law requires renewed consent, we will request it before the relevant change becomes binding. The current version and effective date will remain available in the Legal Documents section.
Contact Questions about these Terms: support@evorayn.com NOVAROS TECHNOLOGIES (PTY) LTD 8 Meerlust Street Pinelands Cape Town Western Cape 7405 South Africa